Privacy Policy

Last updated: November 28, 2025

1. Introduction

Welcome to Northside Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI headshot generation service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Payment information (processed securely through our payment providers)
  • Account credentials

2.2 Photos and Images

To provide our AI headshot service, we collect and process photographs you upload. These images are used solely to generate your AI headshots and are handled with the utmost care and security.

2.3 Usage Data

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, pages visited, and time spent on our platform.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI headshot generation service
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Photo Storage and Retention

Your uploaded photos and generated headshots are stored securely on our servers. We retain your images for the following periods:

  • Original uploads: Deleted within 30 days after processing
  • Generated headshots: Stored for 90 days or until you delete them
  • Account deletion: All associated images are permanently deleted within 30 days

You can request immediate deletion of your images at any time by contacting us or through your account settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Secure data centers with physical security measures

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With third-party vendors who assist us in operating our service (e.g., payment processors, cloud hosting)
  • Legal requirements: When required by law or to respond to legal process
  • Protection of rights: To protect our rights, privacy, safety, or property
  • Business transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@northsidestudio.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: